- 1. What types of products do you offer?We provide a wide range of bathroom and kitchen fittings, including faucets, showers, commodes, sinks, and other sanitary items. Our collection features high-quality products from leading brands in Bangladesh.
- 2. Do you provide installation services?Yes, we offer professional installation services to ensure your products are set up correctly. You can request this service while placing your order.
- 3. How can I place an order?You can place an order directly through our website or by contacting us via WhatsApp or phone. Our team will assist you throughout the process.
- What payment methods do you accept?We accept cash on delivery, bank transfers, and mobile payments via services like bKash, Rocket, and Nagad.
- How long does delivery take?Delivery times vary depending on your location. Typically, it takes 2–5 business days for deliveries within Bangladesh.
- Do you deliver outside Bangladesh?Currently, our delivery services are limited to Bangladesh. However, we aim to provide quality products for families of Bangladeshi expatriates who want to purchase for their loved ones at home.
- Do your products come with a warranty?Yes, most of our products come with a warranty ranging from 1 to 5 years, depending on the brand. Details are provided in the product descriptions.
- What is your return policy?We accept returns for manufacturing defects or damaged items during delivery. Please report issues within 24 hours of receiving the product. Conditions apply.
- Can I exchange a product?Exchanges are possible for certain products if they meet our return conditions. Contact us for more details.
- Do you provide custom bathroom design services?Yes, we offer personalized bathroom design services. Share your requirements, and our team will help bring your vision to life.
- Can I get a consultation before purchasing?Absolutely! Our team is here to guide you in selecting the right products based on your needs and preferences.
- tHow do I install a faucet or shower?We recommend professional installation to ensure your product functions perfectly. However, basic instructions are included with the product for reference.
- What should I do if a product is leaking or not working properly?If you encounter issues, please contact us immediately. If the product is under warranty, we’ll assist in repairing or replacing it.t
- Do you sell products wholesale?We recommend professional installation to ensure your product functions perfectly. However, basic instructions are included with the product for reference.
- How do I contact customer support?You can reach us via WhatsApp, phone, email, or our contact form on the website. Our support team is available 7 days a week.
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